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Emerald Technology, Inc. (Emerald) asks customers to supply various personal
data when placing an order, such as name and address, credit card information,
and email address. We use this data only for the purpose of filling an order or
communicating with the customer or supplier about the status of an order. You
will be emailed a receipt and instructions on how to setup the registered
versions of your purchased software/service.
We will release personally identifiable information to third parties and
organizations when appropriate for us to do so in order to comply with the
law or to protect against fraud . We will also release
such information to cooperate with law enforcement or other governmental
investigations, to comply with all valid court orders or subpoenas, to protect
the legal rights of us and our users, or when we believe it is necessary for
fraud protection and/or credit risk reduction.
Except for the circumstances set forth in the previous paragraph, we will
not knowingly distribute customer information to be used in mailing lists,
surveys, or any other purpose other than what is required to
perform our services.
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| Emerald must collect the purchaser's name, email address,
mailing address, phone number, credit card number, and expiration date. This
allows us to process and fulfill orders and provide notification of the order
status.
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Customers who buy through the EmeraldShield.com store are
shopping on a secure server (Using SSL), which encrypts all of the customer's
personal information including name, address and credit card number. Encryption
ensures that no one can access or use personal information in an unauthorized
manner.
Our commerce system was developed in-house with security as its number one
priority. This single entry point allows Emerald to maintain the tightest
access control. No third parties are used in processing payments, and no third
party is ever given access to our system.
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| Firewalls allow the use of authenticated access and can
prevent certain types of traffic from entering the private network. We have
deployed hardware and software firewalls in an effort to monitor attempts to
penetrate our systems. All access attempts on our servers are logged and
monitored.
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| Because we accept sensitive information from end-users such
as passwords and credit card numbers, Emerald's site uses SSL. This logic
encrypts the data being sent to the server from the browser using high-level
encryption technology. Once the data is collected it may be required that the
data be maintained for a certain period of time inside our private network.
Encrypting the data means it cannot be viewed in plain text.
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| Cookies are small pieces of information that are stored by
your browser on your computer's hard drive. Emerald may use cookies to monitor
web traffic, but these cookies do not store sensitive data.
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